Unit Secretary - York Hospital - Inpatient Behavioral Health - F
Unit Secretary - York Hospital - Inpatient Behavioral Health - FT Eves
General Summary:Under direct supervision, acts as a receptionist for visitors and serves as a central contact for telephone calls and a distribution point for paper and electronic communication, laboratory and test results. Interacts daily with visitors, patients, physicians and staff and displays a positive, helpful attitude. Demonstrates ability to accurately transcribe physician orders and creates and maintains the medical record. Schedules patient care services. Is responsible for electronic data entry and retrieval. Is a key member of the care delivery team.
Duties and Responsibilities:The following are essential job accountabilities: 1 Greets, directs and assists physicians, visitors, patients and ancillary department staff. Orients patients to their rooms as appropriate. 2 Answers telephone using personable etiquette. Answers inquiries by providing accurate information or forwarding callers to appropriate resource. Responds to intercom and email. Identifies emergency messages, directs information to the appropriate personnel. Maintains confidentiality. 3 Enters and/or retrieves data from established computer files using knowledge of various computer applications designed for functions such as patient management, patient census, acuity, composer, bed tracking, transport, etc.. Serves as a knowledgeable resource for multiple applications such as, Patient Management and PowerChart. Keeps current with system/application upgrades. Offers/provides assistance to others in navigating IS applications. 4 Performs a variety of duties related to the creation and maintenance of the patient medical record in a manner which expedites patient admission, transfer and discharge. Assembles and copies charts and forms, ensuring charts contain necessary forms. Ensures all medical records have signed orders and an H & P. Places transcribed orders on the chart. Monitors and flags missing items daily. Performs data entry, chart preparation, filing and photocopying in accordance with appropriate policies. 5 Transcribes orders and documents on the paper or electronic record. Places pharmacy orders on the MAR. Follows up on orders and checks on open orders. Ensures verbal orders are signed according to Hospital policy. 6 Consults with appropriate clinical/nonclinical personnel to resolve issues, concerns from patients medical record, ancillary department results, patient/family inquiries, etc.. 7 Schedules tests, procedures and other patient services. Confers with clinical care provider regarding sequencing of tests, patient activity tolerance and special needs, as appropriate. 8 Communicates changes in the patients condition and other urgent information to the Registered Nurse in a timely manner. Reports actual and potential problems concerning patients, families, staff and appropriate departments to the team members and the charge nurse/nurse manager. 9 Communicates delay/difficulties in providing services or alteration of routine. Acknowledges and responds to patient alarms and notifies appropriate care provider as needed. 10 Orders and stocks supplies on an ongoing basis.Department Description:Inpatient Behavioral Health (BHS) at York Hospital is a very diverse 63 bed acute care unit, serving patients 18 and older with a variety of mental health diagnoses and medical comorbidities with a primary focus on crisis stabilization. We are one department that has 4 units (A, B, C and D), each having a different level of care and acuity. Patients are admitted as either a 201 (Voluntary) or 302 (Involuntary) with an average length of stay of 7 days, with some patients staying longer and others staying fewer days. BHS has a strong collaborative team made up of Psychiatrists, Medical Doctors, Nurses, Social Workers, Therapists, Psychiatric Technicians and Unit Secretaries that work as a team to provide exceptional patient care, along with our consult team which provides support services for all of York Hospital. If your passion is Psychiatric nursing, come join our team!
York Hospital Nursing supports the mission and vision through a centralized department of nursing. We strive to be the best in the eyes of our patients, family, staff, and community by providing safe, evidence based practice leading to exemplary outcomes. Each professional nurse accepts the accountability and responsibility for his/her professional practice by fostering an environment that supports leading change, responding to the healthcare needs of our community and advancing health. Nurses at YH are lifelong learners who value continued professional development and education. They are role models in honesty, responsibility, upholding human dignity, ease of human suffering and equality of all patients. Helping others in need and improving the quality of life for all is the act of behaving in a manner defined by the profession. YH nurses are active participants in decisions about patient care and nursing practice, and commit to upholding professional nursing standards at local, state and national levels.
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Minimum Education - Post High School Vocational/Specialized Training
Other Skills - Excellent communication/interpersonal skills; excellent computer skills and ability to use various software applications in a windows environment
York, , United States
Additional Scheduling Info
Evenings, 3:00pm - 11:00pm,
Five days per week, rotating holidays