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Receptionist/Switchboard Operator

Virginia State Government

WISE VA 24293

### Position Information
## Job Description
Administrative and Office Specialist II(Switchboard Operator/Receptionist - this position is open to current agency employees only.
This position will be responsible for the operation of the switchboard. The Receptionist will work with relief coverage to determine appropriate times for lunch or breaks. The Receptionist will also handle the incoming mail to ensure it is routed to the appropriate department.
Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
* Professionally answer all incoming calls
* Ensure phone calls are directed to the appropriate department
* Be knowledgeable of all departments to be able to answer basic questions
* Greet guests in a professional, friendly, hospitable manner
* Type memos, correspondence, reports, and other documents
* Perform a variety of clerical duties
* Direct callers in case of emergency situations
## Minimum Qualifications
* High school diploma or equivalent
* Excellent phone etiquette
* Excellent verbal and written communication skills
* Must be dependable and punctual
* Must be available to work flexible schedule in absence of other receptionist
* Demonstrated ability to work with minimal supervision
* Knowledge of MS Office (Word, Excel, Outlook, Access)
* Demonstrated ability to multi-task
* Professional appearance
* Previous customer service experience
* Previous switchboard experience
* Previous experience working in an office environment
* Previous experience working in an educational environment
## Preferred Qualifications
* Previous switchboard experience
* Previous experience working in an office environment
* Previous experience working in an educational environment
### Contact Information
*Working Title:* Receptionist/Switchboard Operator
*Role Title:* Admin and Office Spec II - 19012
*Job Open Date:* 01/11/2018
*Job Close Date:* 01/25/2018
*Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?:* Yes
*Hiring Range:* Minimum salary $21,521
*Agency:* Mountain Empire Community Coll (299)
*Agency Website:* www.mecc.edu/jobs
*Location:* Wise - 195
*Sublocation:* Big Stone Gap
*Position Number:* 00091
*Job Posting Number:* 1033191
*Type of Recruitment:* Agency Employee Only - A
*Does this position have telework options?:* No
*Bilingual/Multilingual Skill Requirement/Preference:* No
*Job Type:* Full-Time (Salaried)
*Job Type Detail:* Full-Time Salaried - Non-Faculty- FTS-1
*Pay Band:* 02

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